Account Login

Welcome to City of Yakima's Customer Self-Service (CSS). With CSS you can access account information, view your bill, make payments and place requests or inquiries.

We have switched from InvoiceCloud to Paymentus for our online services. Customers can now make a one-time payment or register online by clicking the link. Those customers that have registered their account with InvoiceCloud, will still need to register the account with Paymentus. Different Payment Options: Pay in person at City Hall 129 N 2nd St Monday-Friday 8:30am-4:30pm. Mail Utility Payments to City of Yakima Utility Billing P.O. Box 22720 Yakima, WA 98907-2720 Drop box located outside City Hall 129 N 2nd St and at Harman Center 101 N 65th Ave, Yakima (No Cash Payments). Questions or concerns, please contact City of Yakima Utility Services Division at 509-575-6080 or email

To login, enter your Email Address and Password in the fields above.

For Customer Self-Service (not Paymentus payment portal) new user account registration Click Here